Locksmith Protocols During Covid-19 Outbreak!
Updated: Oct 4, 2020
To protect you, your family and ourselves, our protocols have changed during this unprecedented time.
Locksmith Services Are Essential - We Are Here For You!
Foxhound Locksmith is located just off of i75 near the Georgia / Tennessee border. By both states' outlines and definitions, locksmiths are considered essential. While we will have intermittent shutdowns for disinfection and the impact , we will remain open 24/7 to serve you. Both states were previously imposing Shelter-In-Place rules, but these no longer apply as they slowly reopen. You can view Georgia's previous guidance here. Tennessee's Safer-At-Home rules [now outdated] can be found here.
Our Service Area is Expanding & Our Flat Rates Are NOT Changing!
It has come to our attention that some of our competitors are understandably closing during this time for their own personal safety. In some more remote cities, that can leave many of you vulnerable in an emergency situation. As such, we are expanding our locksmith services area to include cities as far north as Cleveland, TN and as far south as Calhoun, GA. We have also been made aware that there are some companies that are price gouging as a form of "hazard pay" for assisting you during this time. We want to make clear that our flat rate pricing model is not changing, and we continue to offer a Best Price Guarantee during this time to ensure you always get the best rates possible for any and all of the services we provide you.
Controlling The Spread of Coronavirus - Our New Protocols
We understand that this is a very stressful and confusing time. We urge all of our clients to help control the spread of Covid-19 by following the guidelines as presented by the CDC here. If you are concerned about how we are helping to control the spread of Covid-19 and your safety, here is a comprehensive list of the changes we have made to our process thus far. We also want you to NEVER be shy about letting us know if you have special requests or needs for protocol changes. We want every client to feel safe and comfortable while service is being provided. The protocols below will be updated as we learn more about the virus and what we can do to help protect you and your loved ones...
UPDATED Oct 4th, 2020:
When requesting our services, you may be asked if you are currently sick, and to describe symptoms you may be experiencing.
We are required to wear masks whenever indoor services are provided or wherever close proximity to others is required.
For your safety, we ask that our clients practice social distancing and wear masks while we provide you with service.
All tools, supplies and devices that are used while providing you service are disinfected daily using 91% isopropyl alcohol and disinfectant wipes.
Intermittent closures may occur for full disinfection. We maintain a contaminant free vehicle, tools and supplies. Intermittent closures may also occur because we are a family business with a child at home. Sometimes my daughter will need her daddy, and mommy will need some help.
We hope this list of protocols imposed during this unprecedented time helps you feel comfortable using Foxhound Locksmith. But, we recognize that each person's level of concern varies. If you feel we can add something to our protocols to help protect you and everyone else we serve, please feel free to contact us and let us know. Don't forget that you are not just our customers, you are our neighbors! Together, we WILL get through this. ~ Amir Boyangiu
Owner & Operator